AI Agent Troubleshooting

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Design stuck on “Building — please wait”

If your design has been generating for a long time:

• Wait up to 5–7 minutes for complex multi-page designs — this is normal, especially for slide decks with research or image generation
• Check the chat panel: the agent’s progress and thinking are shown there. If it’s still actively working, give it more time
• Refresh the page: your work is auto-saved, so refreshing won’t lose progress. The agent may resume or you can start a new generation
• Try a simpler prompt: very complex or vague prompts can cause the agent to take longer. Be more specific about what you want

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Agent seems stuck in a loop or not responding

• Refresh the page and check if the design was partially completed
• Start a new chat: sometimes starting fresh with a clearer prompt works better than continuing a stuck conversation
• Check your internet connection: the agent communicates via WebSocket, so an unstable connection can cause issues

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Output doesn’t match my prompt

• Be more specific: vague prompts give the agent more room for interpretation. Include specific content, structure, and style details
• Use reference images or URLs: visual references help the agent understand what you’re looking for
• Iterate: use follow-up messages to guide the agent toward what you want. “Make the layout more like [description]” or “Change the color scheme to [specifics]”
• Try a different model: the Pro model (available on Pro and Ultra plans) handles complex design requests better than Lite or Standard

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”Connection to server lost” errors

This typically means the WebSocket connection between your browser and the server was interrupted:

• Check your internet connection
• Refresh the page: the connection will be re-established
• Try a different network: some corporate firewalls or VPNs may interfere with WebSocket connections
• Your work is auto-saved, so you won’t lose progress when reconnecting